Overview of C-COM

C-COM is the central communications center for a majority of Clackamas County.  C-COM is a department within the Clackamas County Government, but we serve law and fire agencies from several areas and municipalities.  For a complete list of agencies visit the Law Enforcement and/or Fire & EMD Services links.

C-COM is currently budgeted for one Director, one Operations Manager, four Operations Supervisors, thirty-three dispatchers and shift leaders, three technical staff, and one administrative assistant.

The dispatchers at C-COM are highly trained professionals who go through a rigorous training regiment before they are fully certified to work on their own.  They use sophisticated computer equipment and are trained emergency medical dispatchers.

C-COM dispatchers are certified in three areas: call taking, police dispatch and fire dispatch.  It generally takes six months to a year for a dispatcher to become certified in all three areas of dispatch within C-COM in addition to state and national certifications.  The dispatchers must also master several technologically advanced computer systems and memorize hundreds of codes.

C-COM Call Takers and Dispatchers are highly trained professionals.

If you are interested in a career in 9-1-1 visit our Jobs Page

C-COM answered 121,532 9-1-1 calls and 219,814 non-emergency calls last year.

C-COM dispatched 244,675 law enforcement calls, 15,632 medical calls, and 9,791 fire calls last year.