Jobs

 

C-COM is not currently recruiting for entry (no job experience) or lateral (at least 2 years experience) candidates.

Please visit the Clackamas County Jobs website to complete an application.  Only online applications are accepted..

Below is some general information about postions we may recruit for in the future:

COMMUNICATIONS TRAINEE (ENTRY LEVEL): $20.58 – $21.62/hr* (Pay scale as of July 1, 2011)

If you do not have the required experience to apply for Dispatcher 1 (see below), you should apply as a Communications Dispatcher Trainee.  Once training is completed in call taking, law dispatch and fire dispatch, Communications Trainees are reclassified as Communications Dispatcher 1 with that pay range.

If you have applied and have been notified to download a SPH (Statement of Personal History) and an Authorization to Release Information Form, you may download those forms by clicking on the links on the right side of this page.

COMMUNICATIONS DISPATCHER 1 (LATERAL): $23.70 – $29.85/hr* (Pay scale as of July 1, 2011)

You MUST have a minimum of 2 years trained experience in law, fire and medical dispatching and call taking to qualify for a Communications Dispatcher 1 position.  Two years trained experience means that you’ve worked at least two years after completing training and you have at least 6 months experience each in call taking, law dispatch and fire/ems dispatch.

If you do not meet the minimum qualifications for Communications Dispatcher 1, you are encouraged to apply for Communications Trainee.

WHEN RECRUITMENTS ARE OPEN, ONLY ON-LINE APPLICATIONS ARE ACCEPTED FOR THESE RECRUITMENTS.
All applicants, for both positions, must apply on the County website at:  www.clackamas.us and then click on “jobs, or you may complete on-line application at the following location: Clackamas County Personnel
Public Services Building
2051 Kaen Road, 3rd Floor
Oregon City, OR 97045
503.655.8459
EEO/AA Employer

Excellent Benefits  

We are seeking candidates who have outstanding communication skills especially with distraught customers, possess the ability to determine priorities and make critical decisions promptly, and who are efficient and accurate with multi-tasking.  Emergency dispatch work is frequently intense and demanding, requiring working weekends, holidays and rotating evening, night, and day work schedules.  A rigorous, paid training program is provided for new hires. The schedule for fully trained dispatchers is 4 days on – 4 days off.

MINIMUM QUALIFICATIONS

  • High school diploma/GED
  • Must be at least 18 yrs of age
  • Successful score on Ergometrics Video Test
  • Successful score on Criticall Test
  • Pass a pre-offer, non-medical suitibility screening test.
  • Pass extensive background check
  • Pass post conditional offer psychological and physical exam

View application on web for additional info about job qualifications and testing process.

Check out the really great benefits at http://www.clackamas.us/docs/des/ccom_ft.pdf

About C-COM:Clackamas County Central Communications, also known as C-COM, is the central dispatch center for multiple public safety agencies within the County.  The Center provides 24-hour primary answering and dispatch for 15 agencies, including 6 law enforcement agencies and 9 fire and medical service providers.  Our dispatchers use an Enhanced 9-1-1 system with a progressive Computer Aided Dispatch system.  The Center serves a population of approximately 300,000 and each month handles an average of 35,000 E9-1-1 & 10-digit public safety phone calls, 20,000 police incidents and 2,000 Fire/Emergency Medical Service (EMS) incidents.

Summary of Responsibilities:
(job may include other duties & responsibilities)

  1. Answers 9-1-1 and 7-digit emergency phone lines.  Collects, prioritizes, enters and routes required information quickly and accurately.
  2. Learns, operates, and monitors two-way radio communications equipment and radio paging systems in order to dispatch law enforcement, fire, medical/EMS and other emergency units.  Gathers and transmits information to assigned field units.
  3. Provides assistance and reassurance to callers.  Communicates with callers until responders arrive at scene.  Learns to and handles emergency and routine requests from law enforcement and fire units.  Under direction, relays emergency medical and other crisis handling instructions.
  4. Performs checks on persons, vehicles and property.  Prepares records of events and actions taken.  Maintains good relations with the public, and public safety agencies.
  5. Becomes familiar with the County’s highway, street, and road network to accurately dispatch vehicles.

*Dispatcher Trainees and Dispatcher 1 employees work 1820 hours per year, approximately 35 hours per week.